|Size||Chest width (in)||Body length (in)|
To estimate when you can expect your order, please refer to the timeframe below. In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 1-5 days or more. ESTIMATED TIME OF ARRIVAL (Production + Shipping time)
|Apparel||3 – 5 days||9 – 18 days|
|Blanket||7 – 14 days||UNAVAILABLE|
|Mug, Canvas, Poster||5 – 7 days||7 – 14 days|
– If your order has been shipped out, a Tracking Number will be sent to you via email.
-You can track your order via the following link: https://gearmily.com/order-tracking/
– Contact our Customer Service at email@example.com if you have any doubts referring to your orders.
Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $4.99.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Many times your package will be sitting at the local post office due or there was a missed delivery attempt.
For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.
For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.
If your item has not arrived within the time frame, contact our Customer Service at firstname.lastname@example.org and we will do our best to help you!
Your satisfaction is our #1 priority. For any defective products, send us an e-mail at email@example.com for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
– Design error: wrong design compared to information provided by customers on our site.
– Bad quality: blurry image/print.
– Exceeded shipping time: If you do not receive the order within the timeframe.
– Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary information:
We do not process a refund/reprint in the following cases: